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Concept preview by Snazzy Sheets. This is a design proposal for Boiler Medic, not their official website.

About Boiler Medic

One engineer, Mark, working from Little Lever. What follows comes from his Google listing and what reviewers have written.

Boiler Medic is Mark's business, based on Manor Avenue in Little Lever, between Bolton, Farnworth and Radcliffe. Every review names Mark, and every one of the reviews we have read gives five stars.

Most reviews start with a boiler that has stopped: no heating or hot water after work, a fault on a Saturday evening, a cold house after a holiday. Google's review topics put quick repair first (10 reviews), then diagnosis (7), leaking boiler repair (5) and part fitting (4).

Reviewers describe Mark arriving within 10 minutes on a Saturday evening, within 30 minutes on a weekday after 5pm, and sorting a fault in 5 minutes on a Sunday night. When a part was needed he came back the next day or two days later. Several say he talked them through what was wrong and what he had done.

Feet up in warm socks on a sofa in a heated room
The point of a call-out: a warm house again.

Case notes, from the reviews.

  1. Case 01Saturday, 6.30pm
    Presenting
    Boiler fault
    Seen
    Within 10 minutes
    Outcome
    Fixed there and then
    Helen Greenwood's review

    “Got a fault on my boiler at 6.30pm on a Saturday evening. I rang Mark not expecting to have it fixed until Monday. However, he was at my house within 10 minutes and fixed it there and then. Would highly recommend the Boiler Medic”

  2. Case 02Weekday, 5pm
    Presenting
    No hot water or heating
    Seen
    Within 30 minutes
    Outcome
    Part changed, working 20 minutes after he arrived
    Ryan Cowgill's review

    “Came home from work at 5pm to no hot water or heating, called the boiler medic, never used this service before. Mark was here within 30 minutes, part was changed, bolier back working with in 20 minutes of arrival. Excellent service would highly recommend ! Great price also. Thanks Mark”

  3. Case 03Sunday night
    Presenting
    Boiler issue
    Seen
    Came out the same night
    Outcome
    Sorted within 5 minutes
    Kenya Crompton's review

    “Mark was brilliant. He came out on a Sunday night and had the issue sorted within 5 minutes. The call-out fee was very reasonable, especially for a weekend. Professional, efficient and friendly. I would definitely recommend and use again :)”

  4. Case 04A weekend
    Presenting
    Leaking boiler
    Seen
    Quickly, at short notice
    Outcome
    Diagnosed on the visit, fixed 2 days later
    Nicola Robinson's review

    “Mark came out to us at short notice on a weekend to look at a leaking boiler. He was recommended to us and i can see why. He came out to us quickly, despite it being a weekend,diagnoised it easily and was able to fix it 2 days later. He was quick, efficient, down to earth and very reasnably priced. We will be using him again in the future. Thanks for sorting so quickly”

Boiler not right? Ring Mark.

Tell him what the boiler is doing and any code on the display. If you're not sure, take its obs first and the message writes itself.

Call Mark on07908 221199

8am to 8pm, every day